Privacy Policy

Information we collect

We collect information you provide directly and information gathered automatically as you use the site.

Information you give us

• Contact details — name, email address, and phone number submitted through our contact or tour-request forms.
• Inquiry details — the floor plan or residence you’re interested in, preferred move-in timing, and any message you send us.

Information collected automatically

• Usage data — pages viewed, links clicked, and time spent on the site.
• Device data — browser type, device type, and general location inferred from your IP address.

How we use your information

We use the information we collect to:

• Respond to your inquiries and schedule tours or leasing appointments.
• Send you availability, pricing, and move-in information you request.
• Improve our website, understand how it’s used, and maintain its security.
• Comply with legal obligations and enforce our terms.

Sharing & disclosure

We share personal information only in these limited circumstances:

• Service providers — trusted vendors who help us operate the site, manage leasing inquiries, or send communications, bound by confidentiality obligations.
• Legal requirements — when required by law, subpoena, or to protect the rights, safety, and property of Banes Residence or others.
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this policy.

Cookies & tracking

Our site uses cookies and similar technologies to remember your preferences and measure site performance. You can control or disable cookies through your browser settings, though some features of the site may not function properly without them.

Data security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Your rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your information.
• Opt out of marketing communications at any time.
• Request that we stop processing your information.

To exercise any of these rights, contact us using the details below.

Data retention

We keep personal information only as long as necessary to fulfill the purposes described in this policy, respond to your inquiries, and comply with legal obligations. When it is no longer needed, we securely delete or anonymize it.

Children’s privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us so we can remove it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Last updated” date at the top of this page. We encourage you to review it periodically.

Contact us

If you have questions about this Privacy Policy or how we handle your information, please reach out: